Issue: May 2018
  Public Grievance Redressal: Governance Challenge by Ms Dolly Arora
  In the article, the author has opined that the awareness of grievances is the first condition for effectively addressing them
  e-Governace: Grievance Redress for a New India 2022 by Shri Yogesh Suri and Desh Gaurav Sekhri
  The Special article focuses that the strategic plan leading into a New India 2022 would be to use e-Governance processes
  Grievance Redressal Mechanism for Women by Ms V Amuthavalli
  The author opines that the government has gone a long way in bringing out many initiatives to redress the grievances of women both at work
EDITORIAL
 
Seeking solace

 

Do you often feel aggrieved because you have had an inflated electricity bill and when you go to the electricity office for a clarification you are unceremoniously shooed away. Or, you are getting an unfair amount of call drops and you don’t know whom to complain to for a redressal. Or, you have to get your property changed to your name and you are running from pillar to post in the concerned office and it just doe...

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Recent Archives  

 
Effective Grievance Redressal : Heart of Good Governance by Shri KV Eapen "

The author opines that the effort to usher in an era of Sushasan has begun on a very promising note ...

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