Issue: July 2019
  Tapping Sustainable Energy Alternatives
  The second lead article, which is also focus article, is written by Shri N Bhadran Nair. Citing a report of the World Health Organisation, the author has advocated for tapping sustainable energy alternatives
  Financing Renewables in India
  The third article is written by Shri P C Maithani, Adviser, Ministry of New and Renewable Energy. He has focussed on renewable energy resources
  Steps to Achieve India’s Solar Potential
  The special article is written by Sumant Sinha, Chairman and Managing Director of ReNew Power. He opines that India must also honour its global commitments on curbing greenhouse gas emissions
Lead Article


Transformational Shift in Delivery of Services

Indian history is replete with instances of Governments who were extremely conscious of their duty to provide services to their citizens. Continuous efforts were made by them to set up systems of good governance through various schemes and laws. These systems were however largely based on records, files and transactions which were generally physical. It has been only in recent years that the concept of citizen centric e-Services has come to the fore. Citizen centric e-Services aim to digitally empower the society and transform the economy. They aim to restyle how citizens avail of services and participate in the economy using less cash, opting instead for UPI, internet banking, direct benefit transfer, digital payment platform etc., using unique identification techniques, like Aadhaar, so as to drive financial inclusion with minimum lapses and delays. Government’s push towards a Paper-less, Presenceless and Cashless model of e-governance and the launch of Aadhaar, UPI and BHIM have transformed the economy. Banking is fast moving from branch banking to a virtual world of banking called Digital Banking. Various new citizen centric and transformational digital platforms that have been developed include BHIM-UPI, e-NAM, GSTN, DigiLocker, GeM, e-Hospital, MyGov, UMANG, SWAYAM, Jeevan Pramaan, NSP etc. These efforts are heavily dependent upon the efficient use of technology and as a result technology is increasingly being used to transform learning, economy and citizen services delivery mechanisms. The reach of mobile network, internet and electricity is expanding its reach to remote areas, thereby ensuring that the marginalised sections of the society are also brought into the mainstream. This digital transformation is facilitating the ease of access for citizens with disabilities as well and empowering them to access various products and services despite mobility constraints. In the field of education too, technology is playing a greater role than ever before and is transforming classrooms from being isolated units of learning to more collaborative and communicative spaces with digital pedagogies, critical enquiry and demographic spaces that go beyond geographical constraints. Likewise, to minimise farmers’ distress, digitalising of farming systems and creating a database is also a step towards achieving sustainable agricultural production. The delivery of services to citizens in an efficient, transparent and effective manner has been addressed by the Geographic Information System as a decision support system for developmental planning. Citizen centric e-Services focus on accessibility, quality, efficiency, affordability, delivery, mobility and user experience. Products and services can no longer be viewed in isolation from the larger evolving scenarios around us and there should be a healthy mix of technology with progressive policies and practices. The Digital India programme and the tremendous focus of the Government on providing citizen centric e-Services are resulting in the Indian citizens witnessing not only a transformational shift in the delivery of services but also a better engagement of the Government with its citizens.
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Forensic auditing refers to the auditing with the main aim to employ accounting techniques and methods to gather evidence to investigate the crimes on financial front such as theft, fraud etc.
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