Issue: May 2018
 
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Do you often feel aggrieved because you have had an inflated electricity bill and when you go to the electricity office for a clarification you are un...
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  Public Grievance Redressal: Governance Challenge by Ms Dolly Arora
  In the article, the author has opined that the awareness of grievances is the first condition for effectively addressing them
  e-Governace: Grievance Redress for a New India 2022 by Shri Yogesh Suri and Desh Gaurav Sekhri
  The Special article focuses that the strategic plan leading into a New India 2022 would be to use e-Governance processes
  Grievance Redressal Mechanism for Women by Ms V Amuthavalli
  The author opines that the government has gone a long way in bringing out many initiatives to redress the grievances of women both at work
 
 
 
Effective Grievance Redressal : Heart of Good Governance by Shri KV Eapen
The author opines that the effort to usher in an era of Sushasan has begun on a very promising note. However, it is also important to understand that governance is an area where the citizen too has specific role to play at every given point. Further, the ever expanding provision of Citizen Centric Online Services is one of the most important aspects of an efficient and effective public administration system as it leads to transparency and accountability for the government.
 
 
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Do you know? : What is Forensic Auditing
Forensic auditing refers to the auditing with the main aim to employ accounting techniques and methods to gather evidence to investigate the crimes on financial front such as theft, fraud etc.
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